DISINCE pioneered the concept of "worry free service throughout the entire process" among its peers. Provide customers with comprehensive and unlimited services, and create value for them with perfect service.
24-hour service commitment, quick troubleshooting.
National warranty, worry free after-sales service! Service Hotline:400 886 1053

Our company has always adhered to the principle of "customer-centric" and provided customers with the highest quality services. The purpose of our technical support and services is reflected in the following aspects:
Provide a response in the shortest possible time;
Arrive at the scene as quickly as possible;
Greet customers with the most enthusiastic attitude;
Provide services at the most professional level;
Send spare parts in the quickest way possible.

After sales service commitment
A comprehensive after-sales service relies on advanced technology, experienced engineering personnel, and sufficient spare parts storage, which is a concentrated reflection of the company's service to customers. The company always adheres to the principle of customer first, and with years of experience in the industry, ensures to provide customers with enthusiastic and high-quality after-sales service.
The company has a complete customer service network system, providing sufficient spare parts services, and is fully tracked by technical personnel with many years of experience. In order to ensure the high-quality operation of the project, our company makes the following commitments:
During the free maintenance period, the following services will be provided

1. Localized technology and after-sales service provided by manufacturers

Our company promises that during the free warranty period, all hardware and software that malfunction or fail due to quality issues will be promptly handled by our company free of charge.
In order to provide more timely and effective technical and after-sales services, and ensure the normal operation of various projects, the company has a spare parts warehouse locally, with various spare parts available year-round to ensure that customers will not delay system operation due to a lack of maintenance spare parts.
We will provide timely service for any malfunctions that occur during normal use.
○ Timely investigate the situation and provide telephone guidance to quickly handle the malfunction.
○ Timely dispatch personnel to handle on-site and restore the normal operation of the system.